How to Sign In to Uphold — Secure, Fast & Reliable

This clear guide walks you through the Uphold login process, security recommendations (2FA, biometrics), common login issues, and account recovery steps. Follow the steps below to access your account quickly and keep it protected.

Before you begin: quick checklist

Step-by-step login (web)

1. Open the Uphold website
Visit https://uphold.com and click Sign in in the top-right corner.
2. Enter your credentials
Type the email address or phone number registered with your account, then enter your password. Uphold may also offer 'Sign in with Apple' or 'Sign in with Google' if you previously linked those providers.
3. Complete verification (if prompted)
If you have two-factor authentication (2FA) enabled, enter the code from your authenticator app (e.g., Authy, Google Authenticator) or the SMS code sent to your phone.
4. Optional: device confirmation
Uphold may ask you to confirm a new device via email. Click the confirmation link in the email to allow access from that device.

Mobile app login

Open the Uphold mobile app (iOS or Android), tap Sign in, and follow the same credential and 2FA prompts. If your phone supports biometrics and you enabled it, you can use Face ID or fingerprint to simplify future sign-ins.

Security features to enable

Troubleshooting common login problems

Forgotten password

Click Forgot password? on the sign-in page and follow the reset flow. You will receive an email with instructions. If you don't see the email, check spam/junk folders and any email filters.

Can't access your 2FA device

If you lose access to your authenticator app, use your backup codes (store them securely when you set up 2FA). If you didn't save backup codes, contact Uphold support for account recovery — be prepared to verify your identity with documents.

Receiving device verification emails but no link works

Copy the entire link and paste it into a new browser window. If links fail, try a different browser or clear cache/cookies. Still stuck? Contact support with the device ID and approximate time of the attempt.

Account recovery and support

Uphold has a formal account recovery process requiring identity verification for lost access. Typical information requested: registered email, government ID, selfie photo, and any account transaction history. To start recovery, use the official Uphold help center or in-app support — avoid sharing sensitive documents over unofficial channels.

Best practices & hygiene

Quick FAQ

Q: What if I no longer have the phone number on my account?
A: Use your email and saved 2FA backup codes. If neither is available, begin account recovery through Uphold support and provide ID verification.

Q: Is SMS 2FA safe enough?
A: SMS is better than nothing but less secure than an authenticator app due to SIM-swapping risks. Use an authenticator app when possible.

Final tips

Keep software and mobile OS updated, register multiple recovery options when Uphold allows, and periodically review your account devices and session history. Small precautions prevent most unauthorized accesses.

Visit Uphold Sign In
Disclaimer: This page is an independent guide to logging into an Uphold account and is not an official Uphold document. Always use Uphold's official website or mobile apps for account operations. Do not share passwords, recovery codes, or identity documents with anyone who contacts you unsolicited. If you suspect unauthorized access, change your password immediately and contact Uphold support.